MEMBERS' SAVE 10% ON ALL PURCHASES!

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FAQ

Where is the Shop located?

American Folk Art Museum

2 Lincoln Square

New York, New York 10023

 

What are the Shop hours?

Wednesday through Sunday: 11:30 am-6:00 pm

Monday and Tuesday: Closed

 

What is the member discount?

American Folk Art Museum members receive a 10% discount on all Shop merchandise, both in-store and online. For more information on the benefits of membership, go to http://shop.folkartmuseum.org/collections/membership.

If you are already a member and need to redeem your membership code, please contact the Membership department at (212) 595-9533, ext. 313, or [email protected].

 

Can I purchase merchandise and a museum membership in the same transaction?

Yes. However, your member discount will not apply to Shop merchandise in this transaction. To take full advantage of your member discount, you may wish to postpone your purchase until your membership or renewal has been processed.

 

Will I be charged sales tax?

Applicable sales tax will be added to all merchandise to be shipped to any address within New York State. Orders shipped to addresses outside the state will not be charged sales tax.

 

What should I do if I encounter problems finalizing my online purchase?

If you are experiencing an error code that says your zip code is incorrect, please check to see if the billing address you have entered is the same billing address that your credit card company has on file. If, for some reason, you cannot complete your order online, you are welcome to call us at (212) 595-9533 ext. 127 during store hours and we will process your order by phone.  You can also reach the team via email at [email protected].

 

Do you offer gift wrapping?

While we do not offer gift wrapping for items, we are happy to include a card (at no extra cost) and remove all price tags from the items in your order.

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